Mail in


Place a request for jewelry or watch repair work.

Simply tell us about your repair(s). Email us at and let us know how we can help.


Send your jewelry or watch to Fixology

Shipping is secure.

Just print your order slip and shipping label, choose your insurance and pack your repair(s). (We’ll give you step-by-step instructions on how to properly pack your repair(s) for safe travel.)

Then, simply schedule a USPS courier pick up or drop your package off at any USPS location near you. Tracking is included to ensure your shipment arrives safely.


Get an estimate and approve the work.

No commitment required.
Our master technicians start by inspecting your fine jewelry or watch to identify necessary repairs. With every inspection, we look for loose stones, worn settings, cracked crystals and more that may affect the integrity, security and beauty of your valuable piece.

Based on our expert inspection, we’ll send you a personalized estimate for the work you request. Once you receive the estimate, you approve only the work you want. It’s totally up to you.


We’ll complete your jewelry or watch repair work.

Our shop is fully equipped with state-of-the art laser machines, induction welders, environment-friendly polishers, a gem lab and more to complete your precision repair with care, in as little as 2-3 days.

In a hurry? We do rush orders too!


We’ll ship your jewelry and watches back to you.

Get your jewelry back like new.

Cleaned, polished, tested and backed by our industry-leading guarantee. Now, wasn’t that easy?